Production Quality Auditor 1

Ericsson•Boise, ID

6d•Onsite

About The Position

Ericsson Enterprise Wireless Solutions is seeking an entry-level Operations Quality Auditor in Nampa, Idaho, to support quality across business processes. The role works with internal teams to troubleshoot issues, assist with root cause analysis, maintain process documentation, and contribute to process improvements to help ensure high-quality products and services for internal and external customers. The auditor reviews audit and inspection findings and records, develops and implements process documentation, supports quality-related training, and collaborates with departments on corrective and preventive actions throughout the Operations value stream. The position also performs audits of products configured on the production floor and purchased products received, supports other Operations departments as needed, and participates in continuous improvement and building quality at the source.

Requirements

High attention to accuracy and detail.
Strong organizational and problem-solving skills.
Ability to communicate defect and root cause information to engineering, production, or technical support.
Ability to prioritize, work under tight deadlines and overtime, and handle multiple detail-oriented tasks.
Ability to work independently and as part of a team.
Proficiency with MS Office tools such as Word and Excel; Excel VLOOKUP, pivot tables, XMTACH, and charts are required.
Ability to perform effectively with little direct supervision.
Ability to lift up to 50 pounds.
Inspection and auditing experience required.
0–5 years of experience in a Quality Assurance or similar role.
Knowledge of or experience with process-improvement and problem-solving methodologies.

Nice To Haves

Associate degree, technical school degree, or equivalent experience is preferred.
Lean Six Sigma experience.
Green Belt certification.

Responsibilities

Document and review findings and audit and inspection records.
Review, develop, and implement process documentation.
Assist with quality-related training across Ericsson Enterprise Wireless Solutions Operations.
Collaborate with departments to drive effective corrective and preventive actions throughout the Operations value stream.
Perform audits on products configured on the production floor and on received purchased products as needed.
Support other departments within Operations as needed.
Participate in continuous process improvement and work to build quality at the source.

Benefits

Subsidized medical benefit options, including PPO plans and a qualifying HDHP with a company-provided HSA contribution; California employees also have a subsidized Kaiser HMO option.
Subsidized dental and vision coverage.
401(k) plan with a 4% company match and immediate vesting.
Company-paid basic life and AD&D insurance.
Company-paid disability benefits.
At least 15 days of accrued vacation for new employees, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
Up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100% of pay.
Comprehensive Employee Assistance Program and mobile therapy.
Paid volunteer time off.
Opportunity for an annual bonus, subject to eligibility and applicable rules.