Auditor Jobs

About The Position

Requirements

• Strong customer service and communication skills for interacting effectively with guests and staff.
• Proficiency with property management systems and basic office software, such as Word and Excel.
• Ability to handle cash transactions and perform basic bookkeeping.
• Excellent problem-solving abilities to resolve guest issues efficiently.
• Strong organizational skills and attention to detail in managing reservations and records.
• Ability to work independently and follow established hotel policies and procedures.
• Availability for evening, overnight, weekend, and holiday shifts.
• Ability to stand and walk for long periods during a shift.
• Ability to occasionally lift and carry up to 10 pounds.

Nice To Haves

• Previous experience in a hotel front desk or guest service role.

Responsibilities

• Greet, register, and assign rooms to arriving guests.
• Verify guest credit and establish payment methods for accommodations.
• Maintain accurate room availability and guest account records using property management systems.
• Compute bills, collect payments, and make change.
• Perform basic bookkeeping, including balancing cash accounts.
• Issue room keys and provide necessary instructions to bell attendants.
• Review accounts and charges with guests during check-out.
• Post charges for rooms, food, beverages, and services to ledgers manually or through computer systems.
• Transmit and receive guest messages using telephones or switchboards.
• Coordinate with housekeeping and maintenance staff to address guest-reported issues.
• Make and confirm guest reservations.
• Answer questions about hotel services and nearby dining, shopping, and entertainment.
• Balance revenues and receipts and perform bookkeeping activities during night audit operations.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks