Night Audit Associate
True North Hotel Group Inc • Moscow, ID4d
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Night Audit Associate
True North Hotel Group Inc•Moscow, ID
About The Position
True North Hotel Group is seeking a Front Desk Associate/Night Auditor for the Fairfield Inn & Suites in Moscow, Idaho. The role serves as the primary point of contact for guest requests and needs from 11:00 p.m. to 7:00 a.m. It combines guest services with clerical duties, helping ensure guests have an enjoyable stay.
Requirements
- Must be able to move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance.
Nice To Haves
- High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience is preferred.
- Hospitality experience is a plus.
Responsibilities
- Serve as the main point of contact for guest requests and needs from 11:00 p.m. until 7:00 a.m.
- Greet guests, check them into the hotel, issue room keys, and direct them to rooms and other areas.
- Respond to guest questions in person and over the phone.
- Fulfill guest needs and assist with dining, entertainment, and transportation reservations as needed.
- Resolve guest problems and complaints.
- Perform clerical duties, including answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
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