Night Audit Associate

Courtyard•Sandy, UT

About The Position

The Night Audit Associate is a part-time overnight position at the Courtyard by Marriott in Sandy, working Friday and Saturday nights from 11 p.m. to 7 a.m. The role provides courteous, professional service to hotel guests, supports front-desk operations, and helps ensure guest and hotel safety and security. Associates work with limited direct supervision and need to think on their feet and solve problems. Experience is preferred but not required. Compensation is $16.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Exceptional customer service skills.
  • Excellent verbal and written communication skills.
  • Basic computer skills.
  • Ability to work on time.
  • Ability to present oneself professionally in personal dress and grooming.
  • Ability to sit or stand for extended periods.
  • Ability to lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
  • Ability to think on one's feet and solve problems while working with limited direct supervision.

Nice To Haves

  • Prior experience is preferred but not required.

Responsibilities

  • Greet and serve guests courteously and professionally, and respond to their needs and requests.
  • Help ensure guests are satisfied with their rooms, hotel cleanliness, and overall stay.
  • Support guest and hotel safety and security while providing a welcoming experience.
  • Organize, confirm, process, and conduct guest check-ins and check-outs, reservations, requests, changes, and cancellations.
  • Secure payments and verify or adjust billing.
  • Identify and explain room features to guests.
  • Provide directions and information about property amenities, services, operating hours, and local areas of interest.
  • Accept and record wake-up call requests and deliver them to the appropriate department.
  • Process payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges, and provide change.
  • Maintain a clean and neat front desk area and apply hotel standards and procedures.
  • Perform other duties as requested by a supervisor.

Benefits

  • Daily Pay with on-demand pay access.
  • Medical insurance, based on hours worked per week.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • 401(k) employer matching.
  • Paid time off starting on the first day.
  • Free life and accident insurance.
  • Growth and advancement opportunities within the Woodbury Group of hotels.
  • Worldwide hotel discounts of up to 75%.
  • Employee Assistance Program.
  • Employee Wellness Program.
  • Employee discounts.
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