Associate Director Jobs

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Associate Director of Sales

Sunrise Senior Living•East Setauket, NY
•$22 - $27

About The Position

The Associate Director of Sales (ADOS) supports the Sales & Marketing team in driving occupancy and revenue while helping ensure a seamless move-in experience for new residents. The role guides prospective residents and families through the decision process and helps create a positive first impression of the community. The ADOS maintains prospect records in the CRM, supports lead follow-up and presentations, assists with sales goals, prepares move-in paperwork, coordinates resident assessments with clinical leadership, facilitates Resident Agreement signings, and helps ensure suites are ready. The role also welcomes and orients residents and families on move-in day, supports on-site sales and marketing events, and maintains communication with prospects and families.

Requirements

  • At least 1 year of sales support or customer service experience.
  • Strong phone, presentation, and communication skills.
  • Strong organizational skills and ability to manage multiple priorities.
  • Detail-oriented and service-focused.
  • Proficiency in Microsoft Office and CRM systems.

Responsibilities

  • Maintain and update prospect records in the CRM system.
  • Support lead follow-up through call-outs, call-ins, and presentations.
  • Assist in setting and tracking sales goals.
  • Prepare move-in paperwork and administrative files.
  • Coordinate resident assessments with clinical leadership.
  • Facilitate Resident Agreement signings and review move-in packets.
  • Ensure suites are ready using the Suite Readiness Checklist.
  • Welcome and orient residents and families on move-in day.
  • Support on-site sales and marketing events.
  • Maintain ongoing communication with prospects and families.

Benefits

  • Medical, dental, vision, life, and disability plans.
  • Retirement savings plans.
  • Employee Assistance Program and discount program.
  • Paid time off (PTO), sick time, and holiday pay.
  • myFlexPay, which offers payment within hours of a shift.
  • Tuition reimbursement.
  • Discretionary and/or non-discretionary bonuses may be offered, depending on position, the applicable plan or program, and performance.

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