Associate Director Philanthropy Operations

The Nature Conservancy•GEO / Remote - Pennsylvania, PA

2d•$82,790 - $124,270

About The Position

The Associate Director of Philanthropy Operations provides strategic leadership for philanthropy operations, portfolio management, fundraising analytics, financial coordination, and operational planning. The position oversees the systems, processes, reporting, staff, and resources that enable philanthropy teams to achieve fundraising goals, strengthen donor engagement strategies, and support organizational priorities. It is a key partner to philanthropy leadership, Finance staff, and frontline fundraisers, supporting effective fundraising operations, data integrity, prospect management, revenue tracking, and organizational performance. The role leads the planning, implementation, and continuous improvement of practices that support fundraising effectiveness and donor engagement. Its scope includes prospect and portfolio management, reporting and analytics, gift administration coordination, stewardship support, and operational planning. It develops operational plans and performance metrics, manages budgets, monitors fundraising outcomes, and identifies opportunities to improve efficiency and effectiveness. It leads donor strategy sessions, portfolio reviews, pipeline development, and discovery efforts. The Associate Director supports organizational decisions through fundraising performance analysis, reports, dashboards, and KPI tracking, and collaborates with Finance on budgeting, revenue forecasting, expenditure monitoring, and resource allocation. It supervises staff, supports professional development, leads operational change initiatives, and fosters collaboration across departments and regions. The position develops and coordinates plans and tactics, oversees day-to-day work, manages guidelines and documentation, analyzes information, improves workflows, solves problems, and reinforces organizational policies and procedures. It provides advice, recommendations, training, and expertise on systems and resources, and contributes to enhancing team systems and tools. The role works with Conservancy staff, donors, Trustees, vendors, public agencies, financial institutions, and legal and accounting professionals. It is specifically aligned with the Pennsylvania/Delaware Business Unit, with some support for teams elsewhere in TNC’s philanthropy networks. The work environment may involve infrequent exposure to disagreeable elements and minor physical exertion or strain.

Requirements

Bachelor’s degree and 6 years of related experience, or an equivalent combination.
Experience leading and implementing multiple projects.
Experience negotiating complex agreements.
Experience with current and evolving technology in a relevant field.
Experience working with teams across an organization.
Experience, coursework, or other training in the principles and practices of a relevant field.
Supervisory experience, including setting objectives, managing performance, and resolving conflict.

Nice To Haves

Multilingual skills and multicultural or cross-cultural experience.
Ability to work collaboratively or in an advisory role.
Demonstrated ability to conceive and write creatively for various audiences.
Experience developing, managing, and implementing goals, plans, and complex processes.
Expertise in current and evolving technology related to the field.
Expert knowledge of current and evolving trends in the relevant discipline, preferably in a nonprofit environment.
Proficiency interpreting guidelines and manipulating, analyzing, and interpreting data.
Successful experience managing and implementing strategic program goals.
Superior planning and problem-solving skills.
Understanding of accounting practices.
Strong knowledge of fundraising operations, philanthropy best practices, and prospect management principles.
Advanced analytical, financial management, and reporting skills.
Ability to interpret data, identify trends, and communicate findings effectively.
Strong project management and organizational skills.
Excellent written and verbal communication skills.
Demonstrated ability to build collaborative relationships across teams and functions.
Experience leading process improvement and change management initiatives.
High level of accuracy, attention to detail, and commitment to data integrity.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency with fundraising CRM platforms, Microsoft Office applications, and reporting tools.

Responsibilities

Lead philanthropy operations, portfolio management, fundraising analytics, financial coordination, and operational planning.
Plan, implement, and continuously improve systems, processes, and practices that support fundraising effectiveness and donor engagement.
Oversee prospect and portfolio management, reporting and analytics, gift administration coordination, stewardship support, and operational planning.
Develop and implement operational plans, establish performance metrics, manage budgets, monitor fundraising outcomes, and identify opportunities to improve efficiency and effectiveness.
Lead donor strategy sessions, portfolio reviews, pipeline development, and discovery efforts.
Analyze fundraising performance, develop reports and dashboards, and track key performance indicators to support organizational decision-making.
Collaborate with Finance on budgeting, revenue forecasting, expenditure monitoring, and resource allocation.
Supervise staff, support professional development, lead operational change initiatives, and foster collaboration across departments and regions.
Develop and coordinate program plans and tactics and oversee day-to-day tasks.
Manage guidelines and documentation, analyze information, improve workflows, solve problems, and reinforce organizational policies and procedures.
Provide advice, recommendations, and training related to the functional area; maintain expert knowledge of team systems and resources.
Initiate complex processes and contribute to enhancing the systems and tools used by the team.
Work with Conservancy staff, donors, Trustees, vendors, public agencies, financial institutions, and legal and accounting professionals.
Support the Pennsylvania/Delaware Business Unit and, as needed, teams elsewhere in TNC’s philanthropy networks.