Associate Director Jobs

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About The Position

Lead cross-functional initiatives that strengthen Global Clinical Supply Chain’s digital capabilities, improve processes, and increase operational efficiency. Apply supply chain expertise, systems knowledge, and project leadership to deliver compliant upgrades and meaningful enhancements across inventory and control-tower platforms. Advance automation and AI capabilities to improve how supply chain information is created, managed, and used. Develop applications, analytics, dashboards, and more efficient supply chain workflows that support better decisions and boost team productivity. The role serves as a key decision-maker for Global Clinical Supply Chain systems, digital capabilities, integrations, and supporting reference documentation, setting direction and priorities. It leads system and process enhancements, handles outages and integration failures, manages SmartSignals activities and Control Tower development, and owns aspects of platform GxP compliance. It also leads business-process development and implementation, supports the user community with reference and training materials, and provides user training as needed.

Requirements

  • At least 8 years of relevant work experience.
  • Job-related experience dealing with supply chain operations.
  • Hands-on experience with pharmaceutical manufacturing, clinical supply chain, and related systems such as SmartSignals, SAP, or IRT.
  • Demonstrated competency in project management and process analysis.
  • Demonstrated creative problem-solving ability.
  • Demonstrated experience designing, maintaining, and enhancing processes.
  • Understanding of metrics and key performance indicators that drive supply chain operations.
  • Ability to lead numerous cross-functional teams in an inspirational and congenial manner.
  • Strong communication and organizational skills, with the ability to proactively manage multiple tasks simultaneously.
  • Highly productive and self-driven.

Nice To Haves

  • Bachelor’s degree in a scientific, business, or supply chain field, or significant job-related experience.
  • Microsoft Power Platform experience and/or certification.
  • Implementation experience with pharmaceutical manufacturing, clinical supply chain, and related systems.

Responsibilities

  • Act as a key decision-maker for Global Clinical Supply Chain systems, digital capabilities, integrations, and supporting reference documentation; set direction and make prioritization decisions.
  • Lead cross-functional supply chain initiatives to enhance digital capabilities using supply chain expertise, facilitation, and project management.
  • Use new technologies, including algorithms, automation, and artificial intelligence, to drive supply chain efficiencies.
  • Handle system outages and integration failures to keep clinical orders and production release work running smoothly.
  • Drive Global Clinical Supply Chain SmartSignals activities, including configuration updates, user training, system compliance, and integrations with external vendors and internal systems.
  • Own elements of Control Tower development and implementation, including custom alerts and new capabilities.
  • Own aspects of platform GxP compliance and represent systems independently during inspections.
  • Lead the development, implementation, and management of Global Clinical Supply Chain business processes.
  • Engage and support the user community by creating and maintaining reference and training materials for digital capabilities; train users as necessary.
  • Develop applications, analytics, dashboards, and efficient supply chain workflows to support decision-making and team productivity.

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