Assistant Store Manager Jobs

About The Position

Requirements

• Associate degree or equivalent work experience.
• Three years of experience in retail operations.
• Ability to resolve differences diplomatically.
• Knowledge of various training methods.
• Ability to understand and follow verbal and written instructions and perform routine, repetitive tasks.
• Ability to interact regularly with individuals at various levels.
• Flexibility to work nights, weekends, and holidays.
• Excellent problem-solving skills.
• Ability to lead by example to provide Food City customers with a positive shopping experience.
• Knowledge of Food City policies and procedures.
• Expertise in the duties associates perform in each area of responsibility.
• Ability to attend on-site work during scheduled shifts and comply with company time and attendance policies.

Responsibilities

• Provide exceptional customer service by maintaining a strong management team, quality associates, and adequate staffing coverage through scheduling.
• Promote and explain company benefits, including ESOP, 401(k), and insurance.
• Oversee hiring and termination of associates to maintain appropriate store staffing.
• Ensure associates complete required department and computer-based training.
• Ensure company policies and procedures for sound business and department practices are followed.
• Oversee safety and security measures, including responses to theft or robbery.
• Interact professionally with management, associates, supervisors, and customers.
• Enforce fund-handling procedures, including bank deposits, safe deposits, and gas-and-go fund transport.
• Conduct monthly store key accountability checks.
• Monitor and enforce local, state, federal, and company labor guidelines for associates, including associates under age 18.
• Oversee and monitor policies governing the sale of alcohol and tobacco products.
• Complete, verify, and send department and management reports, documents, and paperwork to appropriate recipients.
• Conduct weekly and/or monthly meetings with department heads and associates, including Feelings meetings and Exceptional Service meetings.
• Complete and verify store and department projections for accuracy and timeliness.
• Use time management and prioritization to accomplish tasks through the management team and associates.
• Maintain adequate inventory levels across departments while minimizing out-of-stocks and limiting days of supply on hand.
• Oversee and monitor accurate retail pricing within company guidelines.
• Monitor competitive pricing on key items such as fuel, milk, and soft drinks.
• Listen to and resolve complaints or issues raised by supervisors, associates, managers, and customers.
• Enforce local and state health department rules, federal OSHA guidelines, and company HACCP policy.
• Maintain required government documents and postings to ensure compliance.
• Follow loss-prevention policies, including CCTV observations, security logs, and shoplifting procedures.
• Follow confidentiality policies concerning company and personnel information.
• Enforce policies regarding refrigeration alarms.
• Perform other duties as required.

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Weekly paychecks with direct deposit
• Company-paid life and disability insurance
• Medical plan with wellness benefits
• Dental plan
• Paid holidays
• Paid vacations
• Associate offers
• Flexible schedules