STORE ASSISTANT MGR - DG MKT in SEYMOUR TN

Dollar General•Seymour, TN

1d•Onsite

About The Position

Under the supervision of the Store Manager, the Store Assistant Manager manages non-perishable food and general merchandise operations. The role supports effective inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The position also provides support to other managers as requested. The Store Assistant Manager helps lead staffing, training, scheduling, performance management, vendor relationships, receiving, stocking, pricing, merchandising, and inventory controls. In collaboration with the Store Manager, the role executes store workflows and operating procedures, reviews business trends, maintains customer service standards, and supports security and cash-control practices.

Requirements

High school diploma or equivalent.
At least three years of retail store experience.
Experience including at least one to two years as a Department Head, Assistant Manager, or similar position in a retail grocery store or equivalent operation.
Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Ability to read diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices that comply with legal and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Ability to stay organized, attend to detail, and solve problems involving store operations and business relationships.
Frequent walking and standing; frequent bending, stooping, and kneeling; frequent handling of merchandise and equipment; occasional ladder climbing.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Regularly provide own transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.

Nice To Haves

Post-secondary business school training.
Experience in an operation with preferred sales volume of more than $250,000 per week, or current DG Market Department Manager experience with similar responsibilities.

Responsibilities

Interview and recommend candidates for hiring and assignment to manager, lead, and sales associate positions.
Train department managers and associates on stock levels, ordering, truck unloading, stocking, customer service, equipment use and care, and safe food handling.
Work with the Store Manager to ensure adequate scheduling coverage; assess work completion and follow up on performance.
Implement performance standards and measures; recommend corrective actions, developmental assignments, pay increases, and promotions to the Store Manager.
Maintain relationships with vendor and supplier representatives, including regular contact with drop-ship suppliers to support timely delivery, merchandise quality and presentation, and accurate billing.
Work with the Store Manager to execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
Ensure handheld terminal use to investigate and prevent out-of-stocks and overstocks.
Organize the receiving area and take a lead role in receiving and handling new merchandise.
Ensure merchandise presentation follows established practices and plans, including appropriate fixtures, pricing, signage, planogram execution, price changes, and promotional pricing and signing.
Review operating statements with the Store Manager to identify sales, profitability, inventory-turn, expense-control, and shrink trends and opportunities.
Maintain product and pricing knowledge, understand current and future demand, and support appropriate price-point and sales-volume decisions.
Ensure assigned areas meet or exceed in-stock targets and merchandise is staged, stocked, and stored efficiently.
Ensure tote inventory management processes are followed and damaged or overstocked merchandise is appropriately marked down.
Minimize damages and markdowns; ensure accurate scanning and paperwork and follow inventory-control procedures.
Follow company security and cash-control procedures when supervising operations in the Store Manager’s absence.
Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and preferences.
Maintain compliance with company standard operating procedures, policies, work processes, and the Store Manager’s direction.