About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and, when designated as manager on duty, the total store. The role is responsible for efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The manager also supports other managers as requested. When serving as manager on duty, the role handles refunds and overrides, register counts, and bank deposits, and helps maintain the store’s financial integrity through cash accountability, key control, and security and cash-control procedures. The manager may manage the store in the Store Manager’s and Assistant Manager’s absence and assist with employee training and scheduling coverage. The role supports Non-Food stocking, presentation, recovery, sanitation, and execution of the store’s workflow plan. It helps maintain pricing and signage integrity, carry out planogram activities, manage tote inventory, limit damages and markdowns, and keep inventory records accurate. The manager also helps organize receiving and staging areas, receives and directs new merchandise, assists with truck unloading, and ensures merchandise is stocked and presented according to established plans. The position involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. Work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, cleaning solutions, slippery floors, and extreme cold in freezers.

Requirements

  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Ability and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional climbing using a ladder.

Responsibilities

  • Manage the Non-Food Department and the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support financial integrity through cash accountability, key control, and compliance with security and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist managers with employee training and ensure assigned associates are trained in Non-Food stocking, presentation, recovery, and sanitation standards.
  • Assist with scheduling coverage, assess work completion, and follow up with associates about performance.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use the handheld terminal (HHT) to investigate and help prevent out-of-stocks and overstocks.
  • Organize the receiving area and prepare and organize sales shelves and staging areas for new deliveries.
  • Ensure merchandise is presented according to established practices and plans, using fixtures appropriately and maintaining product pricing and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with tote inventory management, minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures.
  • Maintain customer contact to understand merchandise expectations and desires, and address customer needs and requests efficiently and promptly.
  • Take a lead role in receiving and handling new merchandise; direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow cash-handling procedures and assist with safety meetings and maintaining a clean, organized, safe, and secure store.
  • Help ensure equipment is functional and maintained to required safety and sanitation standards.
  • Follow company policies and procedures.
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