About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The manager also provides support to other managers as requested. The position oversees food-department processes, including stocking and rotation, presentation standards, safe food handling, recovery, sanitation, markdowns, and the store’s stocking workflow. It helps maintain adequate scheduling coverage, assess work completion, and follow up on associate performance. The role also assists with receiving and directing merchandise, unloading trucks, organizing reserve inventory, executing planograms and pricing, and maintaining inventory accuracy. When serving as manager on duty or covering for the Store Manager or Assistant Manager, the role helps manage store operations and financial integrity, including refunds and overrides, register counts, deposits, cash accountability, key control, and security procedures. The manager addresses customer needs, supports safety meetings, and helps maintain a clean, organized, and safe store. The work takes place in a fast-paced environment with a moderate noise level. It involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. There may be occasional ladder climbing and exposure to outdoor weather, hazardous cleaning solutions, slippery floors, and extreme cold in freezers.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.
  • Frequent and proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Food Department and, when designated as manager on duty, the total store.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with training employees and assigned associates in stocking and rotation, presentation, safe food handling, recovery, and sanitation standards.
  • Assist in ensuring adequate scheduling coverage; assess work completion and follow up with associates regarding performance.
  • Record Grocery Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Help ensure handheld terminal use supports investigation and prevention of out-of-stocks and overstocks.
  • Assist with organizing the receiving area and handling new merchandise, including preparing staging areas, directing associates unloading trucks, and directing merchandise according to plan.
  • Ensure proper rotation of perishable food items and efficient use of storeroom space for reserve inventory.
  • Help ensure merchandise presentation, fixture use, planogram execution, pricing integrity, price changes, Was/Now and TRP pricing, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management; minimize damages and markdowns; ensure accurate scanning and paperwork; and follow inventory-control procedures.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
  • Follow prescribed cash-handling procedures and assist with safety meetings and maintaining a clean, organized, and safe store.
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