Store Assistant Mgr - Dg Mkt In Nashville Tn

Dollar General•Nashville, TN
•Onsite

About The Position

Under the supervision of the Store Manager, the Store Assistant Manager manages non-perishable food and general merchandise operations. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The Assistant Manager also supports other managers as requested. The position helps manage staffing and employee development, vendor relationships, merchandise receiving and presentation, pricing and signage, inventory accuracy, operating results, and compliance with company procedures. It requires frequent walking, standing, bending, stooping, kneeling, merchandise handling and lifting, and occasional ladder climbing. The role also regularly requires driving or providing personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, slippery floors, skin irritants, toxins, hazardous cleaning solutions, and equipment with moving mechanical parts.

Requirements

  • High school diploma or equivalent.
  • At least three years of retail store experience.
  • Experience including one to two years as a Department Head, Assistant Manager, or similar role in a retail grocery store or equivalent operation.
  • Ability to read and interpret operating statements and identify corrective action for negative trends.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Ability to read diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
  • Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
  • Basic knowledge of personal and network computer systems for corporate communication, merchandise signage, and sending or obtaining information.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food-handling, safety, and sanitation regulations.
  • Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
  • Ability to interact respectfully and effectively with staff, suppliers, and customers.
  • Ability to organize work, attend to detail, and solve problems involving store operations and business relationships.
  • Frequent walking and standing; frequent bending, stooping, and kneeling.
  • Frequent handling of merchandise and equipment, including handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional ladder climbing.
  • Regularly drive or provide personal transportation for bank deposits and occasionally for management meetings or visits to other stores.

Nice To Haves

  • Post-secondary business school training.
  • Retail grocery or equivalent-operation experience in a position with preferred sales volume of over $250,000 per week, or current DG Market Department Manager experience of similar scope.

Responsibilities

  • Interview and recommend selection, hiring, and assignment of department managers, lead clerks, lead associates, and sales associates.
  • Train department managers on stock levels, ordering, truck unloading, shelf stocking, and customer service.
  • Train employees in the proper use and care of lifting and cleaning equipment and in safe food handling practices.
  • Work with the Store Manager to ensure adequate scheduling coverage.
  • Assess work completion, follow up on associate performance, implement performance standards, and recommend corrective actions, assignments, pay increases, and promotions.
  • Maintain relationships with vendor and supplier representatives, including regular contact with drop-ship suppliers to support timely delivery, merchandise quality and presentation, and proper billing.
  • Work with the Store Manager to execute the 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Ensure handheld terminal use to investigate and prevent out-of-stocks and overstocks.
  • Keep the receiving area organized and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly, including presentation, pricing, and signage.
  • Support planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signage.
  • Review operating statements with the Store Manager to identify sales, profitability, inventory-turn, expense-control, and shrink trends or opportunities.
  • Maintain product and pricing knowledge, understand current and anticipated demand, and understand price-point and sales-volume relationships.
  • Maintain compliance with company standard operating procedures, policies, work processes, and the Store Manager's direction.
  • Ensure assigned areas meet or exceed in-stock targets and merchandise is efficiently staged, stocked, and stored.
  • Ensure compliance with Tote Inventory Management processes and appropriate markdowns for damaged and overstocked merchandise.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures.
  • Ensure compliance with company security and cash-control practices when supervising operations in the Store Manager's absence.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and preferences.
  • Take a lead role in receiving and handling new merchandise.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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