Store Assistant Mgr - Dg Mkt

Dollar General•Knoxville, TN

23h

About The Position

Under the supervision of the Store Manager, the Store Assistant Manager manages non-perishable food and general merchandise operations. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The position also provides support to other managers as requested. The Store Assistant Manager helps recruit, train, schedule, and assess store employees; oversees merchandise receiving, stocking, pricing, and presentation; works with vendors and suppliers; and supports execution of store workflow, inventory, safety, security, and cash-control procedures. The role reviews operating statements with the Store Manager to identify business trends and opportunities for improvement. The work involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. Employees may occasionally climb ladders, drive to make bank deposits or attend meetings, and work around outside weather, slippery floors, skin irritants, toxins, hazardous cleaning solutions, and moving mechanical equipment. The environment is fast-paced with moderate noise.

Requirements

High school diploma or equivalent.
At least three years of retail store experience.
Experience including at least one to two years as a Department Head, Assistant Manager, or similar role in a retail grocery store or equivalent operation, or similar experience as a current DG Market Department Manager.
Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, safety, security, and cash-handling controls, including deposits, store keys, the SAFE program, cashier accountability, and deposit control.
Ability to read diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for corporate communication, merchandise signage, and sending or obtaining data and information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of inventory management, merchandising, food handling, safety, and sanitation practices and regulations.
Ability to communicate information and standards verbally and in writing to staff, suppliers, and customers, and interact respectfully and effectively with them.
Ability to organize, attend to detail, solve problems, and handle situations related to store operations and business relationships.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to regularly drive or provide personal transportation for bank deposits and occasional business travel.

Nice To Haves

Post-secondary business school training.
Experience in a retail grocery store or equivalent operation with a preferred sales volume of more than $250,000 per week.

Responsibilities

Interview and recommend the selection, hiring, and assignment of department managers, lead clerks, lead associates, and sales associates.
Train department managers and assigned associates in merchandise ordering, receiving, stocking, customer service, equipment use and care, and safe food handling.
Work with the Store Manager to ensure adequate scheduling coverage; assess completed work, follow up on performance, implement performance standards, and recommend corrective actions, assignments, pay increases, and promotions.
Maintain relationships with vendor and supplier representatives, including regular contact with drop-ship suppliers to support timely delivery, merchandise quality and presentation, and proper billing.
Work with the Store Manager to execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
Ensure handheld terminal use to investigate and prevent out-of-stocks and overstocks, and maintain an organized receiving area.
Ensure merchandise is presented according to established practices and plans, using fixtures appropriately and maintaining product pricing and signage.
Support planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
Review operating statements with the Store Manager to identify sales, profitability, inventory-turn, expense-control, and shrink trends or opportunities.
Maintain product and pricing knowledge, understand demand and price-point relationships, and prepare for future merchandise demand.
Maintain compliance with company standard operating procedures, policies, work processes, and the Store Manager’s direction.
Ensure in-stock targets, efficient merchandise staging, stocking and storage, tote inventory management, appropriate markdowns for damaged or overstocked goods, accurate scanning and paperwork, and inventory-control procedures.
Follow company security and cash-control practices when supervising in the Store Manager’s absence.
Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and preferences.
Take a lead role in receiving and handling new merchandise.
Regularly drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.