Store Assistant Mgr - Dg Mkt In Stockton Ca

Dollar General•Stockton, CA
•Onsite

About The Position

Under the supervision of the Store Manager, the Store Assistant Manager manages non-perishable food and general merchandise operations. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling requirements. The assistant manager also provides support to other managers as requested. The role supervises and develops store employees, supports staffing and performance management, coordinates with vendors and suppliers, and works with the Store Manager to execute operational plans and merchandising standards. Responsibilities include maintaining inventory and pricing accuracy, preventing out-of-stocks and overstocks, managing receiving and merchandise flow, controlling expenses and shrink, and ensuring customers' needs are addressed. The work is performed in a fast-paced store environment with a moderate noise level. It involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. The position also requires regular use of personal transportation for bank deposits and occasional travel to management meetings and other Dollar General stores.

Requirements

  • High school diploma or equivalent.
  • At least three years of retail store experience.
  • Experience including at least one to two years as a Department Head, Assistant Manager, or similar position in a retail grocery store or equivalent operation.
  • Ability to read and interpret operating statements and identify corrective actions for negative trends.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
  • Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
  • Basic knowledge of personal and network computer systems for corporate communication, merchandise signage, and obtaining and emailing data and information.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Knowledge of inventory management, merchandising practices, and food-handling, safety, and sanitation regulations.
  • Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
  • Ability to interact respectfully and effectively with staff, suppliers, and customers.
  • Ability to maintain organization, attend to detail, and solve problems involving store operations and business relationships.
  • Frequent walking and standing, and frequent bending, stooping, and kneeling to operate the checkout station, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment, including handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing using a ladder.
  • Regularly drive or provide personal transportation for bank deposits and occasional travel to meetings and other stores.

Nice To Haves

  • Post-secondary business school training.
  • Experience in a retail grocery store or equivalent operation with preferred weekly sales volume over $250,000, or experience as a current DG Market Department Manager with similar experience.

Responsibilities

  • Interview and effectively recommend the selection, hiring, and assignment of department managers, lead clerks, lead associates, and sales associates.
  • Train department managers in stock levels, ordering, truck unloading, stocking shelves, and customer service.
  • Train employees in the proper use and care of lifting and cleaning equipment and train assigned associates in safe, compliant food handling.
  • Work with the Store Manager to ensure adequate scheduling coverage; assess work completion and follow up on associate performance.
  • Implement performance standards and measures; recommend corrective actions, development assignments, pay increases, and promotions to the Store Manager.
  • Maintain close relationships with vendor and supplier representatives, including regular contact with drop-ship suppliers to support timely delivery, merchandise quality and display, and proper billing.
  • Work with the Store Manager to execute the store's 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Ensure handheld terminals are used to investigate and prevent out-of-stocks and overstocks, and keep the receiving area organized.
  • Ensure merchandise is presented according to established practices and plans, using fixtures appropriately and maintaining product presentation, pricing, and signage.
  • Work with the Store Manager to execute planograms and maintain pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Review operating statements with the Store Manager to identify business trends and opportunities involving sales, profitability, inventory turn, expense control, and shrink.
  • Maintain product and pricing knowledge, understand current and anticipated product demand, and understand price-point and sales-volume relationships.
  • Maintain compliance with company standard operating procedures, policies, work processes, and the Store Manager's direction.
  • Meet or exceed in-stock targets and ensure efficient merchandise staging, stocking, and storage; follow Tote Inventory Management processes.
  • Ensure damaged and overstocked merchandise is marked down appropriately; minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory control procedures.
  • Ensure compliance with company security practices and cash-control procedures when supervising operations in the Store Manager's absence.
  • Address customer needs and requests efficiently and in a timely manner; maintain daily contact with customers to understand merchandise expectations and preferences.
  • Take a lead role in receiving and handling new merchandise.
  • Regularly drive or provide personal transportation for bank deposits and occasionally travel to management meetings and other Dollar General stores.
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