Store Assistant Mgr - Dg Mkt In Niles Oh

Dollar General•Niles, OH
•Onsite

About The Position

Under the supervision of the Store Manager, the Store Assistant Manager manages non-perishable food and general merchandise operations. The role supports effective inventory management, merchandise presentation, customer service, workplace safety, asset protection, and compliance with food-handling requirements. The Assistant Manager also provides support to other managers as requested. The position leads and develops store employees, supports scheduling and performance management, coordinates with suppliers, and works with the Store Manager to execute stocking, pricing, merchandising, and operating procedures. It oversees inventory accuracy, receiving and storage, customer service, and applicable security and cash-control practices, including when supervising operations in the Store Manager’s absence.

Requirements

  • High school diploma or equivalent.
  • At least three years of retail store experience.
  • Experience including at least one to two years as a Department Head, Assistant Manager, or similar role in a retail grocery store or equivalent operation.
  • Ability to read and interpret operating statements and identify corrective actions for negative trends.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
  • Knowledge of local and state food-handling certification requirements and ability to obtain required food-handling management certifications.
  • Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food-handling, safety, and sanitation regulations.
  • Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
  • Ability to interact respectfully and effectively with staff, suppliers, and customers.
  • Ability to develop and maintain organization and attend to detail.
  • Ability to solve problems and handle varied situations involving store operations and business relationships.
  • Frequent walking and standing; frequent bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting up to 40 pounds and occasional lifting up to 55 pounds; and occasional ladder climbing.
  • Regularly drive or provide own transportation for bank deposits and occasional business travel to meetings and other stores.

Nice To Haves

  • Post-secondary business school training.
  • Experience in a retail grocery store or equivalent operation with preferred sales volume of more than $250,000 per week, or experience as a current DG Market Department Manager with similar experience.

Responsibilities

  • Interview and effectively recommend the selection, hiring, and assignment of department managers, leads, and sales associates.
  • Train department managers on stock levels, ordering, truck unloading, shelf stocking, and customer service; train employees on the safe use and care of lifting and cleaning equipment and on compliant food handling.
  • Work with the Store Manager to ensure adequate scheduling coverage, assess work completion, follow up on performance, implement performance standards, recommend corrective actions, suggest developmental assignments, and recommend pay increases and promotions.
  • Maintain relationships with vendor and supplier representatives, including regular contact with drop-ship suppliers to support timely delivery, merchandise quality and presentation, and accurate billing.
  • Work with the Store Manager to execute the 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures; use the handheld terminal to investigate and prevent out-of-stocks and overstocks.
  • Organize the receiving area and oversee merchandise presentation, fixture use, pricing, signage, planogram execution, price changes, promotional pricing, and advertising sign execution.
  • Review operating statements with the Store Manager to identify business trends and opportunities involving sales, profitability, inventory turn, expenses, and shrink.
  • Maintain product and pricing knowledge for assigned areas and anticipate current and future product demand.
  • Ensure assigned areas meet or exceed in-stock targets; oversee merchandise staging, stocking, storage, tote inventory management, and appropriate markdowns of damaged or overstocked merchandise.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures to maintain accurate inventory levels.
  • Ensure compliance with company security and cash-control practices when supervising operations in the Store Manager’s absence.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and preferences.
  • Take a lead role in receiving and handling new merchandise.
  • Regularly drive or provide own transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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