STORE ASSISTANT MGR - DG MKT in BRUNSWICK OH

Dollar General•Brunswick, OH

21h•Onsite

About The Position

The Store Assistant Manager works under the supervision of the Store Manager to manage non-perishable food and general merchandise operations. The role is responsible for effective inventory management, appealing and profitable merchandise presentation, quality customer service, workplace safety, company asset protection, and compliance with food-handling rules and regulations. The assistant manager also supports other managers as requested. The position helps recruit, train, schedule, and assess associates and department managers; coordinates with vendors and suppliers; and works with the Store Manager to execute stocking, pricing, merchandising, inventory, and store workflow procedures. It monitors sales, profitability, expenses, shrink, and inventory trends, and helps ensure that customers' needs are addressed promptly. The work is performed in a fast-paced store environment with a moderate noise level. It involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. The role also includes occasional ladder climbing, driving to make bank deposits or attend meetings, and occasional exposure to outdoor weather, slippery floors, skin irritants, toxins, hazardous cleaning solutions, and equipment with moving parts.

Requirements

High school diploma or equivalent.
At least three years of retail store experience.
Experience including at least one to two years as a Department Head, Assistant Manager, or in a similar position in a retail grocery store or equivalent operation.
Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with legal and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing data.
Ability to perform addition, subtraction, multiplication, division, and percentage calculations.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Ability to stay organized, attend to detail, solve problems, and handle varied situations involving store operations and business relationships.
Ability to frequently walk and stand, bend, stoop, kneel, and handle merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally, and to climb a ladder occasionally.
Ability to regularly drive and provide personal transportation for bank deposits and occasional work-related trips.

Nice To Haves

Post-secondary business school training.
Experience in a retail grocery store or equivalent operation with preferred sales volume exceeding $250,000 per week.
Current DG Market Department Manager experience with similar responsibilities.

Responsibilities

Manage non-perishable food and general merchandise operations under the Store Manager's supervision.
Interview and effectively recommend the selection, hiring, and assignment of department managers, lead clerks, lead associates, and sales associates.
Train department managers in stock levels, ordering, truck unloading, shelf stocking, and customer service.
Train employees in the proper use and care of lifting and cleaning equipment and train assigned associates in safe, compliant food handling.
Work with the Store Manager to ensure adequate schedule coverage; assess work completion and follow up on associate performance.
Implement performance standards and measures, recommend corrective actions, suggest assignments that support employee development, and recommend pay increases and promotions.
Maintain close relationships with vendor and supplier representatives, including regular contact with drop-ship suppliers to support timely delivery, merchandise quality and presentation, and accurate billing.
Work with the Store Manager to execute the 7 Day Workflow Plan and Find-Fill-Fix procedures, and use the handheld terminal to help prevent out-of-stocks and overstocks.
Organize the receiving area and take a lead role in receiving and handling new merchandise.
Ensure merchandise is presented according to established practices and plans, and that fixtures, pricing, and signage are used properly.
Support planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
Review operating statements with the Store Manager to identify business trends and opportunities involving sales, profitability, inventory turns, expenses, and shrink.
Maintain product and pricing knowledge, understand current and future product demand, and maintain awareness of price-point and sales-volume relationships.
Maintain compliance with company operating procedures, policies, work processes, and the Store Manager's direction.
Ensure assigned areas meet or exceed in-stock targets and that merchandise is staged, stocked, and stored efficiently.
Ensure tote inventory management processes are followed and damaged or overstocked merchandise is appropriately marked down.
Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures.
Ensure company security and cash-control practices are followed when supervising operations in the Store Manager's absence.
Address customers' needs and requests efficiently and promptly, and maintain daily contact with customers to understand their merchandise expectations and preferences.
Regularly drive to make bank deposits and occasionally travel to management meetings or other Dollar General stores.