Assistant Store Manager Jobs

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Assistant Store Manager

MINISO USA•St. Louis, MO
•$18 - $25

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, delivering exceptional customer service, and driving store performance. The role leads Shift Leads and Sales Associates while promoting Miniso’s mission and core values. Responsibilities include coaching and mentoring team members, maintaining visual and operational standards, supporting sales and productivity goals, managing inventory and shipments, assisting with recruitment and staffing, and ensuring compliance with company policies and procedures. The position also involves cash handling, loss prevention collaboration, and maintaining a clean and safe environment for associates and customers.

Requirements

  • High school diploma or equivalent required.
  • At least 1 year of retail management experience, with a strong track record of leading teams.
  • Proven successful experience in retail management.
  • Strong leadership, organizational, and customer management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to travel between locations.
  • Ability to relocate or manage additional stores based on business needs.

Nice To Haves

  • Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field.

Responsibilities

  • Report directly to the Store Manager and lead Shift Leads and Sales Associates.
  • Embody and promote Miniso’s mission and core values.
  • Support smooth store operations, including customer service, merchandising standards, operational procedures, and sales performance.
  • Promote membership sign-ups and customer loyalty to improve retention and sales.
  • Mentor trainee associates, help achieve sales targets, and support business growth.
  • Help manage inventory, process shipments, handle damages and returns, and manage supplies.
  • Assist with recruitment, training, staffing, and retention.
  • Support administrative tasks, including staff scheduling, inventory management, and compliance with company policies and handbook guidelines.
  • Help maintain store condition and visual merchandising standards, and communicate observations to the Store Manager.
  • Provide constructive feedback that promotes recognition, accountability, and continuous improvement.
  • Work with the Store Manager and Loss Prevention Team to address internal and external shrink in accordance with company policies and procedures.
  • Train, motivate, mentor, and provide feedback to the sales team to achieve sales targets.
  • Perform cash-handling tasks in accordance with standard operating procedures.
  • Maintain a clean and safe environment for associates and customers.
  • Work a flexible schedule that includes nights, weekends, and holidays.
  • Travel between locations as required and be able to relocate or manage additional stores based on business needs.

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