Assistant Store Manager

J.Jill • Millbury, MA

22d • $20 - $25

About The Position

The Assistant Store Manager supports the overall success of a J.Jill store by building customer relationships, inspiring and developing the team, and helping drive profitable business performance. The role contributes to a meaningful and authentic customer experience in the store and community while supporting the Store Manager and daily store operations. The position requires a flexible schedule, including weekends, evenings, and holidays, and involves physical store work such as standing, walking, handling merchandise, and lifting.

Requirements

• At least 1 year of experience in a leadership role.
• Proven ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Availability to work a flexible schedule, including weekends, evenings, and holidays.

Nice To Haves

• 2 or more years of Women's Specialty Retail experience.

Responsibilities

• Act as a role model and develop strong customer relationships through genuine interactions; support community engagement initiatives.
• Assist with hiring, training, and developing a high-performing team; coach and support associates and celebrate individual and team successes.
• Help drive store performance by analyzing sales trends, setting goals, executing strategies, and communicating with the team to meet or exceed targets while maintaining a seamless shopping experience.
• Maintain knowledge of J.Jill products and offer personalized styling recommendations to customers.
• Support daily store operations, manage inventory, lead floor sets, and maintain visual merchandising standards in accordance with company guidelines.
• Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
• Adjust communication to suit different settings and audiences across organizational levels.
• Perform additional responsibilities as assigned.
• Meet physical demands that include extensive standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, hanging and folding merchandise, climbing ladders, operating POS registers and company mobile devices, occasionally operating a trash compactor or using a hand truck, and lifting or carrying up to 30 pounds, including team lifting.

Benefits

• Competitive salary with eligibility for a retail incentive plan.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Full-time associates are eligible for medical, dental, vision, paid time off, and more.
• Employee Assistance Program and additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed