Assistant Store Manager, Sales Full Time

Crocs, Inc.•Grand Prairie, TX

About The Position

As an Assistant Manager at Crocs, you’ll help craft memorable consumer experiences by leading the store team, supporting sales, and assisting with daily store operations. The role includes opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. The Assistant Store Manager partners with the Store Manager to coordinate, delegate, and prioritize work across teams and support consistent execution of store responsibilities.

Requirements

  • Must be 18 years or older.
  • 2–3 years of retail experience.
  • Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
  • Desire to succeed in a high-growth, fast-paced retail environment.
  • Proven ability to inspire and empower teams, drive performance, and achieve results.
  • A valid driver’s license and acceptable driving record may be required if driving is an essential job function.
  • Ability to move merchandise with appropriate equipment between the backroom and sales floor.
  • Ability to place and arrange items on shelves and racks.
  • Ability to climb and descend ladders while carrying merchandise.
  • Ability to lift 30 pounds or more with assistance.
  • Ability to remain on feet for at least 8 hours per shift and continuously move around the store.
  • Ability to stand, walk, kneel, or balance for periods of time.
  • Ability to read and comprehend instructions, reports, and information on computer/register screens, and input information into a computer.

Nice To Haves

  • Prior store leadership experience is preferred.

Responsibilities

  • Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • Champion a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
  • Assist with daily retail operations, including consumer service, POS system management, stockroom management and replenishment, pricing and markdowns, loyalty program promotion, and store cleanliness and recovery.
  • Partner with the Store Manager to oversee store-wide operations by coordinating, delegating, and prioritizing tasks across teams.
  • Stay informed about product collaborations, launches, and brand initiatives, and share relevant knowledge with consumers as a brand ambassador.
  • Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
  • Model best practices and partner with Store Management to improve sales performance and individual KPIs and inspire team success.
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