Assistant Store Manager, Sales Full Time

Crocs•Merrimack, NH

1d•Onsite

About The Position

The Assistant Store Manager at Crocs leads the store team in delivering outstanding consumer experiences while driving sales and supporting daily operations. The role includes opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. In partnership with the Store Manager, the Assistant Store Manager coordinates and prioritizes store-wide tasks, supports team performance, and represents the Crocs brand to consumers.

Requirements

Must be 18 years or older.
2–3 years of retail experience.
Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
Desire to succeed in a high-growth, fast-paced retail environment.
Proven ability to inspire and empower teams, drive performance, and achieve results.
Ability to move merchandise with appropriate equipment between the backroom and sales floor.
Ability to place and arrange items on shelves and racks and to climb and descend ladders while carrying merchandise.
Ability to lift 30 pounds or more with assistance.
Ability to remain on your feet for at least 8 hours per shift and continuously move around the store.
Ability to stand, walk, kneel, or balance for periods of time.
Ability to read and understand instructions, reports, and information on computer or register screens, and enter information into a computer.
A valid driver's license and acceptable driving record may be required if driving is an essential job function.

Nice To Haves

Prior store leadership experience.

Responsibilities

Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
Assist with daily retail operations, including consumer service, POS system management, stockroom management and replenishment, pricing and markdowns, loyalty program promotion, cleanliness, and store recovery.
Partner with the Store Manager to coordinate, delegate, and prioritize store-wide tasks for smooth execution and timely completion.
Serve as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives and sharing relevant knowledge with consumers.
Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
Model best practices and partner with Store Management to improve sales performance, individual KPIs, and team results.