Assistant Store Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Leadership experience.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 pounds in some situations.
• Customer-centric approach toward both external and internal customers.
• Ability to stand and walk for extended periods; bend, stoop, reach, and use ladders or stools; and use hand trucks, dollies, and hydraulic lifts.
• Visual accuracy for identifying part numbers and sequences, with multitasking and attention to detail in a fast-paced environment.

Nice To Haves

• Technical or trade school courses or degree completion.
• Experience in the automotive aftermarket service industry or automotive hobby/DIY; willingness to learn about automotive products is also accepted.
• Background or passion in the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in a parts store, auction, retail store, auto body/collision, or management in a fast-food, restaurant, or convenience-store setting.
• ASE certifications.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance; may influence or be responsible for store direct reports and labor-planning financial impact.
• Actively sell and build customer relationships across retail and wholesale channels, including in-store, telephone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer service standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks, including scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor and act on store metrics such as sales, inventory accuracy and turnover, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
• Provide leadership oversight, training, and performance management so team members can flexibly execute store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach, monitor results, and step in as needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.
• Meet performance measures related to customer satisfaction and issue resolution, sales and store operations, product knowledge and technical advice, people metrics, and store metrics including sales, P&L, and OPEX.