Assistant Manager, Store/Kiosk MANSFIELD

AT&T • Mansfield, MA

21d • $53,200 - $79,800 • Onsite

About The Position

The Assistant Manager, Store/Kiosk partners with a store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop a team, support merchandising and product launches, and meet or exceed sales objectives while ensuring customers receive an excellent experience with AT&T products and services. The position includes coaching retail sales consultants to help them achieve sales and service goals, with paid training to support leadership development. Relocation assistance may be available subject to eligibility requirements.

Requirements

• Excellent communication and leadership skills.
• At least three years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and ability to champion change.
• Ability to inspire a team through high performance, collaboration, and teamwork.
• Ability to use professional expertise to solve problems and analyze issues.
• Ability to take initiative, strive, and create results.

Responsibilities

• Partner with the store manager to oversee daily retail store operations.
• Help manage and develop the store team.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives.
• Ensure customers receive an extraordinary experience with AT&T products and services.
• Coach retail sales consultants to help them meet sales and service goals.
• Collaborate with key stakeholders on initiatives beyond store walls.
• Champion change and inspire the team through performance, collaboration, and teamwork.
• Use professional expertise to solve problems and analyze issues; take initiative and drive results.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave may be available beyond legal requirements
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs
• Employee Assistance Programs
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
• Strong salary and commission
• Relocation assistance may be available if eligibility requirements are confirmed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed