Assistant Manager, Store/Kiosk NATICK MALL

AT&T•Natick, MA

1d•$53,200 - $79,800•Onsite

About The Position

The Assistant Manager, Store/Kiosk partners with the store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an extraordinary experience with AT&T products and services. The Assistant Manager coaches and develops retail sales consultants to help them meet sales and service goals, supported by paid training designed to build leadership skills.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Strategic perspective and the ability to champion change.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a results-oriented approach.

Responsibilities

Partner with the store manager to oversee daily retail store operations.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers receive an extraordinary experience with AT&T products and services.
Coach and develop retail sales consultants to help them achieve sales and service goals.
Inspire the team through high performance, collaboration, and teamwork.
Collaborate with key stakeholders on initiatives beyond the store.

Benefits

Relocation assistance may be available if eligibility requirements are confirmed.
Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Salary of $53,200 to $79,800 plus commission of $18,000.