Assistant Store Manager
About The Position
The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the store team, support merchandising and product launches, and meet or exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services. The position also includes outreach and promotional activities, including off-site events as needed. The company provides paid training and leadership development, and the Assistant Store Manager coaches retail sales consultants to meet sales and service goals.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and a drive to create results.
Responsibilities
- Partner with the store manager to oversee daily store operations.
- Help manage, develop, and coach a team of retail sales consultants.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives and ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Support sales and service goals through team leadership, collaboration, and problem-solving.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off, including at least 23 vacation days each year, and company-designated holidays.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave may be available, subject to applicable conditions.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
- Employee assistance programs (EAP).
- Employee wellness programs.
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
