Assistant Dental Office Manager
Aspen Dental Management • Columbus, OH2d
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Assistant Dental Office Manager
Aspen Dental Management•Columbus, OH
About The Position
The Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, supports daily front-office operations and helps create lasting impressions while building trust and loyalty with patients. The role reports to the Manager and includes participation in an eight-week training program. The Assistant Dental Office Manager provides patient service, supports the non-clinical team, reviews practice data, oversees appointment scheduling, and handles insurance and payment-related tasks.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
- Demonstrated analytical thinking and an emphasis on leveraging data.
- Organized and detail-oriented.
Nice To Haves
- College degree preferred.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Work collaboratively with other dental team members to provide exceptional patient care.
- Consult with patients about treatment options provided by the clinical team, verifying insurance payment and collection while ensuring high-quality care.
- Under the Manager's direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
- Review day-to-day data to evaluate its impact on the practice.
- Oversee scheduling and confirmation of patient appointments.
- Verify insurance payments and collections, balance nightly deposits, and process credit cards.
- Perform additional tasks assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with company match.
- Career development and growth opportunities.
- Flexible scheduling.
- Free continuous learning through TAG U.
- Potential report card bonus of up to $300 per month.
- Potential quarterly bonus.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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