Assistant Manager(06931) - 175 West SW Parkway

Domino's Franchise•Lewisville, TX

About The Position

The Assistant Manager is responsible for everything that happens during a shift and is expected to set an example for the crew while following company policies and procedures. Duties include managing staffing, paperwork, inventory, cash, costs, food, customer relations, store cleanliness, marketing, and profitability; working a set or changing schedule; maintaining a professional image and standards; and ensuring excellent customer service, attendance, and punctuality. The role requires reliable transportation to and from work, and willingness and ability to work during inclement weather and to open and close the store. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The role involves communication with customers and coworkers in person and by telephone, as well as entering orders using a computer keyboard or touch screen. Work may involve adverse weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work includes standing, walking, occasional sitting for paperwork, lifting and carrying items weighing up to 50 pounds, pushing trays on dollies, occasional climbing, bending, crouching, reaching, and continuous use of hands. Team members must be able to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, satisfy unhappy customers, and make judgments and decisions.

Requirements

  • Must be 18 years of age or older.
  • Must be willing and able to work during inclement weather.
  • Must be willing to open and close.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work adequately under stress, meet quality control standards, satisfy unhappy customers, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including lifting and carrying up to 50 pounds and standing for most tasks.
  • Reliable transportation to and from work.

Responsibilities

  • Take responsibility for all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow company policies and procedures while expecting the same from team members.
  • Manage staffing, paperwork, food management, store cleanliness, marketing, and profitability.
  • Work to a set or changing schedule and maintain store standards, a professional image, customer service, attendance, and punctuality.
  • Open and close the store.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Communicate with customers and coworkers in person and by telephone, and enter orders using a computer keyboard or touch screen.
  • Work during inclement weather and perform outside tasks such as removing trash.
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