Assistant Manager(04864) - 71 Cumberland Parkway

Domino's Franchise•Mechanicsburg, PA
•Onsite

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, setting an example by following company policies and procedures and expecting the same from the crew. The role supports team training and development, contributes to a fun and inclusive workplace, and offers opportunities for career progression. Responsibilities include managing store operations, staff, costs, inventory, cash, food, customer relations, cleanliness, marketing, and profitability. The position also involves operating store equipment, stocking and preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The work requires frequent customer and coworker communication, order entry by keyboard or touch screen, and the ability to perform physical tasks in a restaurant environment.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and stack deliveries weighing up to 50 pounds onto shelves up to 72 inches high.
  • Ability to carry items including large cans, pizza sauce, and trays of dough.
  • Ability to push or pull trays on dollies.
  • Ability to infrequently navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, and reach as required for stocking, cleaning, and food preparation.
  • Continuous use of hands and eye-hand coordination; shaping pizza dough requires frequent, forceful use of forearms and wrists.
  • Transportation to and from work.
  • Ability to work in varying and sometimes adverse weather conditions when performing outside tasks and in store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas.
  • Ability to work around sudden temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost, inventory, and cash control and customer relations.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Manage staffing, paperwork, food management, scheduling, attendance, and punctuality.
  • Maintain store standards, cleanliness, and a perfect image; provide great customer service.
  • Contribute to marketing and store profitability.
  • Operate all equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload and handle product deliveries, including lifting and stocking supplies.
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