Customer Service Rep(06931) - 175 West SW Parkway
About The Position
The Customer Service Representative works in a fast-paced Domino's store environment, serving customers and helping the team prepare and deliver orders efficiently and safely. The role involves taking orders in person and over the phone, preparing products, stocking ingredients, processing paperwork, and maintaining store equipment and cleanliness. On-the-job orientation and training are provided, with training focused on taking orders, labeling boxes, and making pizzas. Daytime and evening shifts are available, and schedules can range from one to five or six shifts per week.
Requirements
- Must be at least 16 years of age.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work under stress, meet quality-control standards, work alone and with others, and perform repetitive tasks.
- Ability to direct activities, analyze and compile data, and make judgments and decisions.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products, including making pizzas.
- Receive and process telephone orders and take customer orders in person.
- Complete required paperwork.
- Clean equipment and the facility daily.
- Maintain store equipment.
- Label boxes and support order preparation.
- Handle customer questions and work to satisfy unhappy customers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
