Customer Service Rep(05346) - 1001 E Parkway
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, bake, and serve pizzas during busy periods. The role may be part time or full time and offers opportunities to grow into management or other positions. Orientation and training are provided on the job. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone and in-person orders; clean equipment and the facility; and make and label boxes. The position involves working with customers and coworkers, using a computer or touch screen to enter orders, handling payments, and meeting quality standards. Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or above in some work areas. Team members may encounter weather while doing outside tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, climbing, bending, crouching, or squatting. Deliveries may weigh up to 50 pounds.
Requirements
- Must be 18 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, deal with people, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing for most tasks and handling deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone and in-person orders.
- Clean equipment and the facility approximately daily.
- Make and label boxes.
- Communicate with customers and coworkers to process orders.
- Handle payments and make correct monetary change.
- Unload and stock bulk product deliveries, including moving cases to shelves.
- Perform outside tasks such as removing trash.
- Meet store quality-control standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
