Customer Service Rep(04418) - 1001 E Carson St

Domino's Franchise • Pittsburgh, PA

1d • Onsite

About The Position

Domino's Pizza is hiring a customer service representative to receive and process orders, prepare products, and perform general store team-member duties. The role may be part-time or full-time, with schedules intended to accommodate team members. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service to management and beyond.

The work involves operating store equipment; stocking ingredients and supplies; preparing products; taking telephone and in-person orders; completing inventory and related paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers, use a computer keyboard or touch screen to enter orders, handle money and make change, and follow quality standards.

Work takes place in a store environment with temperatures ranging from a walk-in cooler to hot work areas, exposure to food odors and cornmeal dust, and occasional outdoor tasks in varying weather. The position requires extended standing and frequent reaching and hand use, as well as lifting and carrying supplies, bending, and occasionally climbing stairs or a ladder. Some work is performed at a desk for paperwork.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds.
• Ability to perform the described standing, walking, bending, reaching, carrying, pushing, and occasional climbing tasks.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload bulk product deliveries using a hand truck and move supplies to storage.
• Follow quality control standards and perform other general store team-member duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed