Customer Service Rep(08855) - 135 E Davie St.

Domino's Franchise•Raleigh, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role is the voice of the company and involves taking orders, answering customer questions, and helping ensure a positive customer experience. The representative also helps maintain smooth store operations by working as part of a team. The position requires making pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment. Employees are expected to be friendly and positive with customers. The company describes opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must work with hustle and energy.
Must maintain a clean and professional appearance and follow the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude with customers.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work with the team to support smooth operations and customer satisfaction.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.