Customer Service Rep(04890) - 3921 E. Market St

Domino's Franchise•York, PA
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative to handle customer orders and support store operations. The position involves communicating with customers and coworkers in person and by phone, entering and processing orders, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management and other roles within the company.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, walking, bending, crouching, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand use.
  • Ability to lift and stack cases weighing up to 50 pounds onto shelves as high as 84 inches.
  • Ability to carry pizza sauce weighing 42 pounds and trays of dough weighing approximately 12 pounds each.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage or shelves.
  • Perform other outside tasks, including removing trash.
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