General Manager(04890) - 3921 E. Market St
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same from team members. The position also involves supporting store operations such as taking and processing orders, preparing products, managing inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to follow company policies and procedures consistently and ensure crew adherence.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and hand-eye coordination to make rapid, precise movements.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking, sitting, stooping, bending, crouching, squatting, lifting, carrying, pushing, pulling, climbing, and continuous reaching.
- Ability to unload deliveries and handle cases weighing up to 50 pounds; occasionally carry 42-pound sauce containers and trays weighing approximately 12 pounds each.
- Ability to work around hot surfaces and tools, moving mechanical parts, sharp edges, food odors, cornmeal dust, cramped quarters, and changing temperatures and weather conditions.
Responsibilities
- Oversee all activities and operations during assigned shifts.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing, paperwork, food management, and work scheduling.
- Maintain store image, standards, cleanliness, and customer service.
- Support marketing and store profitability.
- Operate store equipment and stock ingredients and supplies.
- Prepare products and receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Attend work punctually and arrange transportation to and from work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
