Customer Service Rep(05593) - 1428 E 4th St

Domino's Franchise•Charlotte, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company by taking orders, answering questions, and helping ensure a positive customer experience. The role also contributes to smooth store operations by working collaboratively with the team. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work with hustle and energy in a fast-paced environment, and treat customers with friendliness and a positive attitude. The company describes opportunities for career growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must maintain a clean and professional appearance in accordance with the Domino’s dress code.
Must work with hustle and energy and provide friendly service to customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work with the team to support smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance and comply with the Domino’s dress code.
Represent the brand positively and work efficiently in a fast-paced environment.