Customer Service Rep(07875) - 1650 E. 4th Street
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. Orientation and training are provided on the job. The role involves communicating with customers and co-workers in person and by telephone, entering orders by computer keyboard or touchscreen, handling monetary transactions, and performing physical tasks in a fast-paced food-service environment. Team members may also deliver pizzas within a designated delivery area.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touchscreen to enter orders.
- Ability to stand for most tasks and perform repetitive work, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described for the role.
- For delivery duties, ability to travel between the store, delivery vehicle, and customer locations; a driver's license is not specified.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and by telephone.
- Enter orders using a computer keyboard or touchscreen.
- Make accurate monetary change.
- Unload and store product deliveries using a hand truck and place cases on shelves.
- Deliver pizzas within a designated delivery area, carrying food and beverages to customers.
- Perform cleaning, maintenance, and sign-changing tasks as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
