Customer Service Rep(05593) - 1428 E 4th St

Domino's Franchise•Charlotte, NC

12h

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, making pizzas, answering questions about menu items, promotions, and delivery services, and helping ensure customers have a positive experience. Representatives address concerns, work with the team to support smooth store operations, and follow Domino’s pizza-making standards and dress code. The role requires a positive attitude, a clean and professional appearance, and an efficient work style in a fast-paced environment. Prairie Pizza describes its principles as the Golden Rule, Teamwork, and Enthusiasm, and offers opportunities for employees to grow and advance within the company.

Requirements

Must be at least 16 years old.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Customer-service oriented and enjoys working with a team.
Willingness to work in a fast-paced environment.
Must follow Domino’s pizza-making standards and procedures and maintain the required professional appearance.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Make pizzas according to Domino’s standards and procedures.
Provide friendly, positive customer service.
Answer questions about menu items, promotions, and delivery services.
Address and resolve customer concerns patiently and thoughtfully.
Work with the team to support smooth operations and positive customer experiences.
Maintain a clean, professional appearance and follow the Domino’s dress code.