Customer Service Rep(05025) - 6511 4th St N
About The Position
As a Domino’s Customer Service Representative, you provide friendly customer service, take and process orders, address customer concerns, handle cash, upsell, prepare food, make pizzas, and maintain food quality, hygiene, and safety. You’ll receive in-store training and support from a manager or teammate. The role may offer opportunities to advance from customer service to management and franchise ownership. The position involves operating store equipment, stocking and preparing ingredients and products, handling inventory and paperwork, and cleaning equipment and the facility. It requires communicating with customers and coworkers in person and by phone, accurately processing orders using a keyboard or touchscreen, and performing physical tasks such as standing, walking, lifting, carrying, pushing, bending, crouching, reaching, and climbing as needed. Work conditions may include variable or adverse weather during outside tasks; temperatures ranging from about 36°F in the cooler to 90°F or above in some work areas; food odors and cornmeal dust; cramped spaces; and exposure to hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Demonstrate a friendly, positive attitude and provide customer service.
- Take orders over the phone and in person, and receive and process telephone orders.
- Address customer concerns.
- Handle cash and make correct monetary change.
- Upsell products.
- Prepare food and make pizzas to quality standards.
- Maintain food and portion control, hygiene, and food safety.
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility, approximately daily.
- Perform general cleaning duties and other store tasks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
