Customer Service Rep(01957) - 629 4th St NW

Domino's Franchise•Faribault, MN
•Onsite

About The Position

The Customer Service Representative works as part of the Domino’s Pizza store team to serve customers and support store operations. The role includes receiving and processing orders by telephone and in person, preparing products, handling ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may offer opportunities to advance from customer service to management and beyond.

Requirements

  • Must be at least 16 years of age.
  • Understand and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the position, including prolonged standing and continuous reaching and hand use; occasional walking, sitting, lifting, carrying, pushing or pulling, climbing, bending, and crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility, approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
  • Perform other store-team tasks, including taking out trash and completing outside tasks as needed.
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