Customer Service Rep(07382) - 23168 Highway 47 NW

Domino's Franchise • St Francis, MN

6d • Onsite

About The Position

The Customer Service Rep performs general store team member duties, including operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing associated paperwork; and cleaning equipment and the facility approximately daily. Orientation and training are provided on the job.

The role involves communicating with customers and co-workers in person and by phone, entering orders using a computer keyboard or touch screen, handling payments and making change, and completing physical tasks throughout the store. Team members work with food preparation equipment and supplies, unload deliveries, and maintain work areas. The position requires working in a range of temperatures and conditions, including a cooler, hot work areas, and occasional outdoor tasks.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work standing for most tasks and walk short distances for short durations.
• Ability to lift and handle deliveries weighing up to 50 pounds, including lifting cases from the floor and placing them on shelves up to 72 inches high.
• Ability to perform the described carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand-use tasks.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to talk and hear on a telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and by phone.
• Enter orders using a computer keyboard or touch screen.
• Unload deliveries and move, carry, and stock supplies and ingredients.
• Perform outdoor tasks such as removing trash, as needed.
• Complete paperwork at a desk or table.
• Use pizza preparation and handling tools, including a pizza peel and cutter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed