Customer Service Rep(05828) - 3525 Highway 14
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help process orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership. The role involves operating store equipment, stocking ingredients, preparing products, taking and processing telephone and in-person orders, completing inventory and related paperwork, and cleaning equipment and the facility. Work includes standing for most tasks, frequent hand use and reaching, and occasional lifting, carrying, pushing, pulling, climbing, bending, and squatting. The environment may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
- Ability to lift and stack deliveries weighing up to 50 pounds and reach shelves up to 72 inches high.
- Ability to distinguish hot from cold surfaces and perform tasks requiring telephone hearing and near- and mid-range vision and depth perception.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move ingredients and supplies to storage.
- Perform other store team-member tasks as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
