Customer Service Rep(06059) - 175 N. 4th St

Domino's Franchise•Lander, WY
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders by phone and in person. Team members perform a range of store duties, including operating equipment, stocking ingredients and supplies, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may offer opportunities to advance into management or other positions within the company. The work involves standing for most tasks, with short periods of walking and occasional desk-based paperwork. Team members work in varying store temperatures and may encounter food odors, cornmeal dust, hot equipment, sharp edges, moving parts, and adverse weather during outside tasks. The role requires frequent use of hands and arms, accurate coordination, and the ability to lift and move supplies, including deliveries weighing up to 50 pounds.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make rapid, precise movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, reaching, bending, carrying, pushing, and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and co-workers in person and by phone to process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries, and move trays and supplies as needed.
  • Perform other store tasks such as changing sign prices, washing walls, or maintenance when required.
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