Customer Service Rep (09240) - 2601 N Mesa St
About The Position
Domino’s Pizza is hiring a customer service representative to process customer orders and perform general store team-member duties. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement into management and other roles are available. Team members operate store equipment, stock and prepare ingredients and products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility. The position involves communicating with customers and co-workers in person and by phone, using a computer keyboard or touch screen to enter orders, handling payments, and working with others or independently under stress while meeting quality standards. The work is primarily performed standing in a store, with some paperwork completed seated at a desk or table. Conditions include varying indoor and outdoor temperatures, food odors, cornmeal dust, confined spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and the ability to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, including entering orders by computer keyboard or touch screen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers in person and by telephone to process orders.
- Handle monetary change accurately.
- Unload deliveries and move supplies to storage or work areas.
- Perform other store tasks, including removing trash and completing outside tasks when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
