Customer Service Rep(01351) - 201 N Mildred St

Domino's Franchise•Ranson, WV

About The Position

The Customer Service Rep receives and processes customer orders in-store and by phone, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. The role requires a positive, helpful attitude, the ability to work independently and with others, and a commitment to quality standards in a fast-paced environment. Team members must follow Domino’s image and uniform standards and may be assigned additional tasks by management. The job involves extended periods of standing, occasional lifting up to 30 pounds and rare lifting up to 50 pounds, infrequent ladder climbing, and frequent crouching, bending, and reaching.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Willingness to conform to Domino’s image and uniform standards.
  • Ability to work alone and with others.
  • Desire to meet high quality-control standards, including in fast-paced circumstances.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard and touch screen.
  • Strong hand/eye coordination.
  • Ability to receive instruction and complete tasks within a specified period of time.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare all products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with a positive attitude with customers and fellow team members.
  • Complete additional tasks as requested by the management team.
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