Customer Service Rep(02621) 135 N Wisconsin St

Domino's Franchise • Hobart, IN

6h • Onsite

About The Position

The Customer Service Rep works in a Domino’s store, assisting customers and helping prepare and process orders. Team members may work part time or full time, with schedules described as flexible around other commitments. The role offers opportunities for career growth, including advancement into management and other positions.

The position requires the ability and willingness to work across all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table. Duties also include operating store equipment, stocking and preparing ingredients, receiving and processing telephone orders, and cleaning the equipment and facility. The work involves standing and walking for much of the shift, frequent hand use and reaching, and occasional lifting and carrying supplies. Work conditions may include temperature extremes, hot surfaces, sharp edges, mechanical parts, odors, cornmeal dust, and confined spaces.

Requirements

• Must be at least 18 years of age.
• Must be willing and able to work all stations in the store.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, written, and telephone communication skills sufficient to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to operate all store equipment.
• Ability to speak, hear, and understand verbal communication by telephone and in person.
• Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including prolonged standing, frequent walking and reaching, lifting and carrying supplies, and occasional climbing, bending, crouching, or squatting.
• Ability to handle work conditions that may include temperature changes, hot surfaces, sharp edges, moving mechanical parts, odors, dust, and confined spaces.

Responsibilities

• Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
• Take and process customer orders by telephone and in person.
• Enter orders using a computer keyboard or touch screen.
• Operate store equipment and prepare products.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Unload and move deliveries, including lifting and carrying cases of ingredients and supplies.
• Clean equipment and the facility approximately daily.
• Handle money and provide correct change.
• Perform other store tasks as needed, including moving trays or products and occasional cleaning or maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed