Customer Service Rep(08855) - 135 E Davie St.

Domino's Franchise•Raleigh, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role is the voice of the company: taking customer orders, answering questions, and helping ensure a positive customer experience. The position works as part of a team in a fast-paced environment and may also involve making pizzas according to Domino’s standards. Employees are expected to maintain a clean, professional appearance, follow the Domino’s dress code, work efficiently with energy, and provide friendly customer service. The company describes opportunities for growth and advancement.

Requirements

Must be at least 16 years old.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and adhere to the Domino’s dress code.
Must work with speed and energy and be friendly with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including over the phone.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.