Customer Service Rep(07853) - 1158 E 7th Street

Domino's Franchise • Long Beach, CA

4d • Onsite

About The Position

The Customer Service Representative serves customers in a Domino’s store by taking and processing orders, preparing products, and completing general team-member duties. The role involves communicating with customers and co-workers in person and by telephone, entering orders on a computer keyboard or touchscreen, handling payments and making change, and maintaining the store and equipment. Orientation and on-the-job training are provided. The posting describes opportunities to grow into management and other roles within the company.

Requirements

• Must be 18 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to talk and hear on the telephone, and to use near- and mid-range vision and depth perception for in-store tasks.
• Ability to differentiate between hot and cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform job duties from a standing position and walk short distances.
• Ability to lift and handle deliveries weighing up to 50 pounds, carry supplies and dough trays, and push or pull trays on dollies.
• Ability to occasionally climb stairs or a ladder, bend, crouch, squat, and reach, including above 72 inches.
• Ability to use hands continuously, including forceful use of forearms and wrists for shaping dough and frequent pinching when assembling pizza boxes.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and customer orders in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Use computers, telephones, calculators, and other work aids to perform job duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed