Customer Service Rep(02534) - 4408 S 7th St

Domino's Franchise•Terre Haute, IN

1d•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role can offer opportunities for advancement, including into management and franchise ownership. Store team members operate equipment; stock ingredients and supplies; prepare products; take telephone orders; and clean the equipment and facility. The work involves communicating with customers and coworkers in person and by phone, using a computer keyboard or touchscreen to enter orders, handling payments, and performing physical tasks throughout the store. Team members may work alone or with others, perform repetitive tasks, and meet quality standards while working under stress. Work conditions include exposure to varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, bending, and hand use. The role can require lifting and carrying supplies, moving trays on dollies, and occasionally climbing stairs or a ladder.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touchscreen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
Ability to lift and handle deliveries weighing up to 50 pounds.
Ability to use near- and mid-range vision, depth perception, and differentiate between hot and cold surfaces.
Ability to talk and hear on the telephone.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
Prepare products.
Receive and process telephone orders.
Enter orders using a computer keyboard or touchscreen.
Communicate with customers and coworkers in person and by telephone to process orders.
Handle payments and make correct monetary change.
Clean equipment and the facility approximately daily.
Unload deliveries and move, carry, and stock ingredients and supplies.
Perform other store tasks such as taking out trash, changing sign prices, washing walls, and maintenance.