Customer Service Rep(08600) - 28 S. Parish St.
About The Position
The Customer Service Rep operates equipment, stocks ingredients from delivery and storage areas into the work area and walk-in cooler, prepares products, receives and processes telephone orders, and cleans equipment and the facility daily. Orientation and on-the-job training are provided. The role involves communicating with customers and co-workers in person and by phone, accurately handling orders and monetary change, and using a computer keyboard or touchscreen. Work takes place in varying temperatures and conditions, including exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The position requires physical activity such as standing, walking, lifting, carrying, pushing and pulling trays, climbing, bending, crouching, reaching, and performing coordinated hand tasks.
Requirements
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand, walk, sit, lift up to 50 pounds, carry up to 30 pounds, push or pull trays on dollies, climb, repeatedly bend at the waist, crouch or squat, reach, and perform hand tasks using hand-eye coordination.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Clean equipment and the facility daily.
- Communicate with customers and co-workers to process orders in person and by telephone.
- Make correct monetary change.
- Enter orders using a computer keyboard or touchscreen.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
