Customer Service Rep(02805) - 1948 E. Eldorado St.

Domino's Franchise•Decatur, IL

About The Position

Domino's Pizza is seeking an enthusiastic Customer Service Representative to deliver exceptional customer experiences in a fast-paced environment in Decatur, United States. The role includes greeting customers, taking and processing orders, preparing pizzas and other menu items to company standards, handling cash and point-of-sale transactions, and maintaining a clean, organized, and hygienic work area. The representative works collaboratively with team members to support smooth store operations and contributes to a friendly, professional work environment.

Requirements

Excellent communication skills and the ability to interact professionally with customers and team members.
Strong attention to detail and the ability to follow directions accurately.
Flexibility to work various shifts, including weekends and holidays.
Physical ability to stand for extended periods and lift up to 25 lbs.
Basic math skills for handling cash transactions and processing orders.
Ability to multitask efficiently in a fast-paced environment.
Positive attitude and friendly demeanor.
Team-oriented mindset and willingness to collaborate.
Ability to remain calm and composed under pressure.

Nice To Haves

Food service experience; not required, as training is provided.

Responsibilities

Greet customers, take orders, and address inquiries.
Process phone and in-person orders efficiently and accurately.
Prepare pizzas and other menu items according to company standards.
Handle cash transactions and operate the point-of-sale system.
Maintain a clean and organized work area while following food safety and hygiene standards.
Collaborate with team members to ensure smooth operations during busy periods.
Assist with cleaning tasks to uphold store cleanliness.
Maintain a friendly and professional demeanor.

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