Customer Service Rep(04775) - 408 E Queen St

Domino's Franchise•Chambersburg, PA

About The Position

The Customer Service Rep receives and processes customer orders in-store and by phone, prepares products, stocks ingredients, and helps maintain a clean facility. The role involves positive communication with customers and team members, distributing marketing materials, and completing other tasks requested by management. Team members must meet Domino’s image and uniform standards and maintain quality control in a fast-paced environment. The job requires standing for extended periods, occasional lifting, infrequent ladder use, and frequent crouching, bending, and reaching.

Requirements

  • Must be at least 16 years old.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Willingness to conform to Domino’s Pizza image and uniform standards.
  • Ability to work alone and with others.
  • Desire to meet high quality-control standards in fast-paced circumstances.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard and touch screen.
  • Strong hand-eye coordination.
  • Ability to receive instructions and complete tasks within a specified period.
  • Able to stand for extended periods; occasionally lift up to 30 pounds and rarely lift up to 50 pounds; infrequently climb ladders; and frequently crouch, bend, and reach.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate positively with customers and fellow team members.
  • Complete additional tasks as requested by the management team.
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